Question:

What services does the ESC Pharmacy provide, and how can it improve health outcomes?

Answer from Express Scripts Canada Pharmacist:

Hi. I’m Prince Nagra, your Express Scripts Canada pharmacist. Welcome to Ask the Pharmacist.

Since 2011, the Express Scripts Canada Pharmacy has been transforming the Canadian pharmacy landscape and the way patients make decisions about their medications.

I am proud to say that we deliver elevated care for members with chronic and complex diseases and we take the time necessary to help them understand and stay on their medication. We pride ourselves on a specialized approach, delivering care that is personal, focused and unmatched.

At the Express Scripts Canada Pharmacy, we strive to:

• Offer the best in patient care. We continuously work to help patients manage their health issues.
• Act as advocates who are on call 24/7 to meet the needs of our patients, and
• Offer the best in personalized care. Our pharmacists are focused on one thing: you, our patient, 100% of time.  

But we are more than your average pharmacy.

• We help you stay home and be healthy.
• We help you save time and avoid paying higher costs by having 90-day prescriptions shipped right to your door, Monday to Saturday, with our free delivery service.
• We offer enhanced packaging options to help manage dosing schedules and improve adherence for members taking three or more medications.

This is especially important because at Express Scripts Canada, we know that members who take more than three medications often struggle with taking them as prescribed by their doctor. We care about our patients and want to make sure they stay adherent to their medication, which is just one of the reasons why we offer multiple enhanced packaging options.

The Express Scripts Canada Pharmacy is proud of its commitment to patient-centred care and is dedicated to building the pharmacy of the future, today.

Until next time, this has been Ask the Pharmacist. I wish you good health.